Return to: Submit a sample

There are two Import Licences available to use for sending samples to Rossdales Laboratories from countries outside the UK – one for countries within the EU (including European Free Trade Association members) and another for countries outside the EU.

We suggest that samples from overseas are sent using a courier service (we recommend FedEx). This will enable the shipment to be tracked for the complete journey and hopefully will also reduce delays in transit times. The full address details for delivery of the shipment is Rossdales Laboratories, High Street, Newmarket, Suffolk, CB8 8JS (telephone +44 (0)1638 663017, email laboratory@rossdales.com). The sender (you) is responsible for all charges relating to the shipment (transport, insurance, customs duties/taxes). It is suggested you put a minimal commercial value on the package as any Import taxes incurred will be charged back to the sender.

As the sender, you must make sure that all conditions of the licence are met. All samples should be packaged correctly and sent in leak proof, well-packed containers with plenty of absorbent material in case of spillage. Ensure all import documentation is correct.

Where asked which Category (1, 2 or 3) the material being shipped is defined as in Articles 8, 9 or 10 of Regulation (EC) No 1069/20091 that it will be:

  • Catagory 2 – for faeces, tissues or foetuses
  • Catatory 3 – for everything else

A copy of the import licence and all documentation should be placed both inside the shipment and also a second copy attached to the outside.

Your courier provider will be able to guide you through the process, but if you have any questions relating to the above, please get in touch.

Once the package has been shipped, please email laboratory@rossdales.com with the tracking number and then we can keep an eye on the shipments progress and try to help with any issues that might arise in UK customs.

If you are having issues with the list of Schedule 1 Specified Animal Pathogen Orders as part of the Conditions of the Non EU Import Licence then please contact laboratory@rossdales.com as we do have a further licence that could be used with alternative conditions attached.

Document Downloads

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Import Licence: Clinical Samples (Any non-EU country)

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Import Licence: Research and Diagnostic Samples (EU countries)

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