We are now able to undertake appointments for routine procedures, including vaccinations and dental care, as well as pre-purchase examinations, subject to a risk assessment and strict social distancing rules.
Please note, however, that we are not currently working at full staffing levels, with members of our team still on furlough. Where practicable, please give us plenty of advance notice of when you need the appointment, other than for emergency call-outs, which are available 24/7, as per our usual service.
The guidelines below apply to ensure the safety of both our vets and our clients:
- For all appointments, on arrival, the horse should be tied up either outside or inside the stable.
- For vaccinations, provided that the horse is well behaved, the horse will be vaccinated by the vet without the owner/yard manager holding on to the horse’s head.
- If the horse is difficult to vaccinate, please advise us when booking the visit, so an alternative plan can be made.
- Please leave the passport out for the vet to sign and remain at a minimum of two metres distance from the vet at all times. If multiple horses are being vaccinated, please allocate one person to assist the vet, with all others remaining at a suitable distance away.
- Previous advice applies regarding clients who are self-isolating/in contact with COVID-19 cases/showing clinical signs of COVID-19.
PLEASE NOTE THAT IT IS YOUR RESPONSIBILITY TO CHECK WHEN YOUR HORSE’S VACCINATION IS DUE.
- If your horse missed out on an annual booster vaccination because of the lockdown restrictions and needs to restart a primary vaccination course, we are now able to restart the course. The second vaccine will be free of charge and a reduced administration charge will be applied; however, there will be no visit fee if this is booked on a Zone Visit Day. At all other times, the normal visit fee will apply. Normal fees will apply to any additional work carried out during the visit. The third and subsequent annual or 6 monthly booster vaccinations will be charged at our normal price.
We are now able to carry out routine dental examinations. In order to perform these procedures safely and within the social distancing guidelines, our vets are likely to wish to sedate the horse or pony.
Pre-Purchase Examinations (PPEs)
It is now possible for our vets to undertake pre-purchase examinations under conditions where we can ensure social distancing will be possible. In some circumstances, it may be necessary for our vet to be accompanied by one of our veterinary technicians for various aspects of the process, and they may be required to help present the horse for examination.
We reserve the right to refuse to perform any procedures where the horses are not amenable to handling and where social distancing cannot be safely maintained.
Please contact the practice on 01638 663150 (Newmarket clients) and 01462 790221 (Hertfordshire clients) to discuss your requirements, or if you have any questions about the revised guidance.
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